Most frequent questions and answers
We recommend to rent a car. A 4X4 during winter (September to March).
We are also working with a small company named Iceland explore. They can offer an Icelandic guide/driver that can pick you up from the airport, drive you and guide you while visiting the best attractions. More information on our OFFERS page
The cottages are located on 12 hectares of private land, surrounded by 500 hectares of lava fields. We do have blinds in the bathroom for comfort. We can assure you that no one will disturb your privacy. We are offering our guests masks during summer if you need full darkness to sleep.
The hot tub is ready to use. You will just have to put lid back on and secure it, once you are done using it. Traditionally in Iceland we have hot tubs, not Jacuzzis. They are a place for conversations. There are no jets or lights in the hot tubs.
We are setting it up to 40°, you can also leave it open for an hour if you prefer it around 37/38°.
Free cancelation up to 15 days before arrival if you have booked through us directly. 30 days if you booked through Airbnb. In case of no show or late cancelation the whole amount / total cost will be charged.
There is no refund for no-shows this counts for flight cancelations, sickness, accidents, and weather-related issues.
If we need to cancel a booking due to force majeur events, a full refund will be given for the nights impacted by the event. If we are experiencing technical issues during your stay, a partial refund might be considered depending on the severity of the event.
We are not a hotel, this is a self-check-in guest house. We do not have a reception but we are reachable and there is someone 15 minutes away in case of need.
Each Glass cottage can only welcome a maximum of two guests.
The hot tub won’t be serviceable during major events like storms, very bad weather, or volcanic eruptions. The glass ceiling might not always be clear during snowfalls or due to ice accumulating. There will be no refunds, even partial, for these reasons. We can’t guarantee a view through the glass ceiling but we always try to clean the glass outside when it’s not freezing and remove snow when weather permits.
If you can’t make it to the cottage for the following reasons: canceled flights, illness, accident, storms, or weather-related issues, we won’t offer you a refund. We do advise you to purchase travel insurance, via your credit card, personal, or airline. During winter, it’s advised to stay in the area the previous night and not to plan a stay far from the airport on your last night in Iceland.
Lost items: If you forget an item, we can meet you near Hella to give it back to you. Or send it back to you. This requires us to go to Selfoss. for that reason, we are charging a 30€ fee plus postage.
If any damage was to occur, we reserve the right to charge your credit card for the amount of the repair or replacement and you will receive justification (pictures and bills) via email.
Northern lights can be seen from late August to April. The sky needs to be clear. You can check the aurora forecast on https://en.vedur.is/weather/forecasts/aurora/
Then it’s all about luck…
The two cottages are absolutely identical. They are hidden from each other. Blar has accents of blues in its decor whist Graenn is featuring green. They are both surrounded by black lava sand, facing a small stream of water and views of the most Icelandic volcanoes.