FAQ

Curious about what makes a stay at Glass Cottages? Explore our frequently asked questions to learn more about us.

Frequently Asked Questions

We recommend renting a car. A 4x4 is advisable during winter (September to March). For an added experience, we partner with Iceland Explore, a small company offering guided tours with an Icelandic driver. More details are on our Offers page.

Yes, our cottages are on 12 hectares of private land, surrounded by 500 hectares of lava fields. While there are blinds in the bathroom, the cottages are designed for complete privacy. During summer, we provide sleep masks if you prefer full darkness.

The traditional Icelandic hot tub is set to 40°C, designed for relaxation without jets or lights. To lower the temperature slightly, you can leave it open for about an hour to cool. Please secure the lid when finished to retain heat.

  • General Cancellation & Insurance Policy
    Free Cancellation: Cancel up to 30 days before arrival for a full refund.
    Partial Refund: Cancellations made between 30 and 15 days before arrival will incur a 25% cancellation fee.
    No Refund: Cancellations made within 15 days of arrival are non-refundable (100% fee applies).
    Smoking Policy: Smoking inside the cottage is strictly prohibited. A 120,000 ISK fine will be charged for violations.
    Hot Tub Policy: If food or alcohol is found in the hot tub, requiring a full emptying, deep cleaning, and filter change, a cleaning fee of up to 45,000 ISK will be charged.
    Damage Policy: Any broken or damaged items will be charged at their full purchase value.

The Northern Lights are visible from late August to April on clear nights. Check the aurora forecast at en.vedur.is to increase your chances.

Both cottages are identical in design and privacy. Blár features blue accents, while Grænn has green decor, both surrounded by black lava sand with views of Iceland’s volcanic landscape.

For lost items, we can arrange a meet-up near Hella or mail them for a fee of €30 plus postage. For any damages, we reserve the right to charge for repairs or replacements, with documentation provided.